Official Policy Document

Privacy Policy huc99
Your Data & Personal Information Protection

Huc99 values the privacy of every member. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.

Updated: 1 January 2026  |  Bahasa Melayu
256-bit
SSL Encryption
24/7
Security Monitoring
100%
Data Not Sold
PDPA
Legal Compliance
Commitment Privacy From Us to You

Six core data protection principles that huc99 upholds to ensure your information remains secure at all times.

Advanced-Grade Data Encryption

All your personal and financial information is protected using 256-bit SSL encryption technology. Data transmitted between your device and huc99 servers is fully secured against unauthorised access.

No Sale of Data to Third Parties

Huc99 does not sell, rent, or disclose your personal information to any third party for marketing purposes. Your data belongs to you, and we fully respect that right.

Data Control in Your Hands

You have the full right to access, correct, or request the deletion of your personal data. The huc99 team will process any data-related requests within a reasonable and transparent timeframe.

PDPA Legal Compliance

The huc99 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection standards, ensuring your rights as a user are always upheld.

Secure & Trusted Servers

Member data is stored on secure server infrastructure with strict access controls, automated backup systems, and round-the-clock security threat monitoring 24 hours a day.

Policy Update Notifications

Any material changes to this Privacy Policy will be communicated to members via email or in-platform notification. We believe transparency is the foundation of trust between huc99 and each of our members.

01 Collection of Personal Information

Huc99 collects your personal information solely to provide the best service, ensure account security, and comply with applicable legal requirements in Malaysia. We only collect information that is strictly necessary and nothing beyond that.

1.1 Information You Provide Directly

When you Register an account or use huc99 services, we may collect:

  • Full name as stated on official identification documents.
  • Date of birth for age verification (18 years and above).
  • Active email address for account communications.
  • Mobile phone number for two-factor authentication and notifications.
  • Current residential address information.
  • Identity documents such as a national ID or passport for the KYC process.
  • Bank account or e-wallet details for processing deposits and withdrawals.

1.2 Information Collected Automatically

While you browse and use the huc99 Platform, our systems automatically record certain technical information for security purposes and to improve your user experience:

  • IP address and network data.
  • Web browser type and version, as well as device operating system.
  • Pages visited, visit duration, and navigation patterns within the platform.
  • Login session data including approximate geographic location.
  • Device information such as device ID and screen resolution.
Important Note: All data collection is carried out with your consent. By registering an account with huc99, you agree to the collection of information as outlined in this Privacy Policy.

1.3 Information from Third Parties

In certain circumstances, huc99 may receive information about you from trusted third parties such as payment service providers, identity verification providers, and fraud prevention agencies. This information is used solely to ensure the security and legitimacy of your transactions.

Information Type Collection Method Primary Purpose
Name & Identity Registration form / KYC Member identity verification
Financial Information Deposit / withdrawal process Secure transaction processing
Technical Data Automatically during use Security & UX Improvement
Location Data IP Address / GPS (with permission) Geographic Region Compliance
Activity Records Automated system logs Fraud detection & auditing

02 Use of Personal Information

Huc99 uses collected personal information solely for legitimate and transparent purposes. We do not use your data for any purpose not stated in this Privacy Policy without obtaining your additional consent.

2.1 Primary Purposes of Use

  • Account Management: Processing registrations, verifying identities, and securely maintaining member accounts.
  • Transaction Processing: Facilitating deposits, withdrawals, and other financial transactions accurately and efficiently.
  • Service Communications: Sending important notifications related to accounts, security, and platform updates.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised use of the platform.
  • Legal Compliance: Meeting legal and regulatory obligations including PDPA, AML, and KYC requirements.
  • Service Improvement: Analysing usage patterns to improve platform functionality, performance, and user experience.
  • Customer Support: Providing effective technical assistance and support services to members.
Marketing: huc99 may send you promotional information and exclusive offers via email or in-platform notifications. You may opt out of marketing communications at any time through your account settings.

03 Data Sharing & Disclosure

Huc99 enforces a strict data-sharing policy. We do not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary and lawful:

3.1 Trusted Service Providers

Huc99 works with carefully vetted third-party service providers to help operate our platform. These include payment gateway providers, licensed gaming software providers, cloud service providers, and security audit firms. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

3.2 Legal Requirements

Huc99 may disclose your personal information when required by law, court order, or direction from a competent authority. Such disclosures will be made in compliance with proper legal procedures and only to the extent required.

Our Guarantee: huc99 will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes. This is our absolute commitment to every member.

3.3 Business Transfers

Should huc99 be involved in a merger, acquisition, or transfer of business assets, member information may be transferred as part of those business assets. In such cases, the receiving party will be bound by equivalent or stricter confidentiality obligations.

04 Data Security

Protecting members' personal and financial information is huc99's highest priority. We implement multiple comprehensive layers of technical and organisational security measures to ensure your data remains protected at all times.

4.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Static data encryption using AES-256 standards for stored information.
  • Intrusion detection and prevention system (IDS/IPS) active at all times.
  • Two-factor authentication (2FA) for member account access.
  • Periodic security vulnerability scanning and penetration testing by independent experts.
  • Access control based on the principle of least privilege — staff may only access data required for their specific duties.

4.2 Response to Data Breaches

While huc99 takes all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your personal information, huc99 will:

  • Notifying affected members within the timeframe stipulated by law.
  • Reporting incidents to the relevant authorities as appropriate.
  • Taking immediate action to contain and recover from any such breach.
  • Providing members with guidance on available protective measures they can take.
Your Role: The security of your account also depends on your own actions. Always use a strong and unique password, enable 2FA, and never share your login credentials with anyone.

05 Cookies & Tracking Technologies

Huc99 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage patterns, and maintain the security of your login session.

5.1 Types of Cookies Used

Cookie Type Features Duration
Essential Cookies Login, session security, core platform functionality Session / 30 days
Performance Cookies Usage analytics, technical error identification Up to 1 year
Functional Cookies Language preferences, display settings, user preferences Up to 1 year
Security Cookies Suspicious activity detection, CSRF prevention Session

5.2 Cookie Management

You may manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect core platform functionality and your Login experience. huc99 does not use third-party cookies for external advertising purposes.

06 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA) and huc99's internal policies, you have the following rights regarding your personal information:

Right of Access

You have the right to obtain a copy of the personal information we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or outdated information in our records.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal information from our records.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restriction of Processing

You may request the restriction of processing of your data in certain situations as provided by law.

How to Submit a Request: To exercise any of the above rights, contact the huc99 Data Protection team via email at [email protected]. We will process your request within 30 business days.

07 Data Retention Period

Huc99 retains your personal information for as long as your account is active or as long as needed to provide services to you. Following account closure, certain data may be retained for a longer period to meet legal obligations, resolve any outstanding disputes, or prevent fraud.

7.1 Retention Period Guidelines

  • Financial transaction records: Minimum 7 years in accordance with Malaysia's tax and financial laws.
  • KYC and identity documents: Minimum 5 years after account closure.
  • Activity and login logs: Up to 2 years for security and audit purposes.
  • Customer support communications: Up to 3 years from the date of last interaction.
  • Marketing data (with consent): Until you withdraw your consent.

Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with the data management procedures established by huc99.

08 Child Protection

The huc99 Platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal information from individuals under 18 years of age. Should we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and terminate the associated account.

Immediate Action: If you become aware that a minor has registered an account on huc99, please notify our support team immediately so that appropriate action can be taken without delay.

09 Amendments to the Privacy Policy

Huc99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform service improvements. Any material amendments will be communicated to members at least 14 days before taking effect via:

  • Email notification to the registered address.
  • Prominent in-platform notice upon login.
  • Update the "Last Updated" date at the top of this page.

Continued use of the huc99 Platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account by contacting our support team.

10 Contact Us

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, the huc99 Data Protection Officer (DPO) team is here to assist you:

We are committed to responding to every privacy-related inquiry within a reasonable timeframe and with full respect for your concerns. Your trust is huc99's most valuable asset.

Frequently Asked Questions About Privacy Policy

Answers to the most frequently asked questions by huc99 members regarding data protection and privacy.

Absolutely not. huc99 does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes. Your data is only shared with service providers necessary to operate the platform — and only to the extent required — as well as when mandated by law.

You may submit a data access request by contacting the huc99 support team via email at [email protected]. Clearly state that you wish to make a "Data Subject Access Request." We will process your request within 30 business days and provide a copy of your data in a readily readable format.

After an account is closed, huc99 will retain certain data for the period required by law — for example, financial records for 7 years and KYC documents for 5 years. This is a mandatory requirement under Malaysian law. Once the mandatory retention period ends, your data will be securely deleted or anonymised.

Yes. huc99 uses 256-bit SSL encryption to protect all transmitted financial information. Your bank account details are not stored directly on our servers — they are processed through trusted, licensed payment gateways that comply with PCI-DSS security standards. You can make deposits and withdrawals with confidence, as every transaction is fully protected.

You may request the deletion of your personal data; however, please note that this right is not absolute. huc99 may need to retain certain data to fulfil legal obligations such as anti-money laundering (AML) requirements, tax records, and the resolution of any outstanding disputes. Each deletion request will be assessed on a case-by-case basis, and we will inform you of which data can be deleted and which must be retained, along with the reasons.

huc99 implements multiple layers of security, including two-factor authentication (2FA), real-time monitoring for unusual login activity, automatic account lockout after repeated failed login attempts, and instant notifications for any new login activity. We also conduct regular security scans and penetration testing to ensure our systems remain robust.
Summary Rights You

Everything you need to know about your data protection rights as a huc99 member, in one concise overview.

Your Right to Know

What information we collect, why it is collected, and how it is used. Transparency is the foundation of our relationship with you.

Your Right to Consent

Processing your data for non-mandatory purposes requires your consent. You may withdraw that consent at any time.

Your Right to Protection

Your data is protected by industry-standard security measures. We are committed to keeping your information secure at all times.

Secure & Trusted Platform

Join huc99 With Full Confidence

Your privacy and security are our top priority. Register today and enjoy a safe, trusted, and premium online entertainment experience with huc99 — the platform of choice for Malaysian players.

100% Secure Data
PDPA Compliance
256-bit SSL
24/7 Support
huc99 Privacy Guarantee
Your information is never sold to anyone
256-bit SSL encryption for all data
Full control of your data is in your hands
Full Compliance with Malaysia's PDPA Act
DPO team available to assist 24 hours a day
Bahasa Melayu